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Buyer is responsible to inspect all products upon receipt of order. Claims for damages, shortages or defects must be made within 30 days of original receipt of goods. All claims not made, in writing to RopesCourseWarehouse.com within 30 days of original receipt of goods shall be deemed waived.

RopesCourseWarehouse.com will not pay any claim for labor, delays, or damage by reason of their use. No products shall be returned without prior consent and Return Authorization Number (RA Number).

To request a Return Authorization Number by phone, please call 888.632.8631 between 8:30 am-5:00 pm EST. To contact us by email, be sure to include your order number, account number and the item number(s) you want to return - click here.